Refund Policy

G10 Fitness may consider refund requests submitted within 7 calendar days of the customer's initial successful payment, subject to verification of the transaction, account status, usage history, and the circumstances of the request.

Refund approval is not automatic and each request may be reviewed on a case-by-case basis to prevent fraud, misuse, duplicate refunds, and abusive payment activity.

Except where required by applicable law or specifically approved in writing, payments relating to renewals, ongoing service periods, partially consumed subscription cycles, custom work, onboarding support already delivered, or current active billing cycles are non-refundable.

Refunds may also be refused where account misuse, policy violations, chargeback abuse, deceptive activity, or false payment claims are detected or reasonably suspected.

Where a free trial is offered, users are encouraged to evaluate the product, operational fit, and commercial suitability during the trial period before purchasing a paid plan.

To request a refund, the customer should contact G10 Fitness at amarsinghamar1121@gmail.com or +91 8427457438 with transaction details, plan information, date of payment, and the reason for the request.

If a refund is approved, G10 Fitness will initiate the refund using the original payment channel where reasonably possible, or another method deemed appropriate in coordination with the payment partner or bank. Actual credit timelines may depend on banking and payment processor rules.

Customers should contact G10 Fitness directly before initiating a chargeback or bank dispute. Raising a chargeback without first seeking direct resolution may result in temporary or permanent suspension of service access while the matter is investigated.

Refund and billing questions may be sent to amarsinghamar1121@gmail.com. Customers may also contact G10 Fitness at +91 8427457438.